Living in Hiroshima: start with the tasks, not article categories
A practical flow for foreign residents: first week setup, ward office, health insurance, housing, clinics, garbage, phone/bank/utilities, and emergency readiness.
First 7 days
Stabilize housing, register your address, start health insurance, confirm garbage rules and set up contact paths.
Ward office first
Your registered address unlocks resident records, My Number notification, insurance procedures and many bank/mobile updates.
High-trust help
For housing, legal, medical or finance referrals, use only listings with verification status, review source and data-use rules.
Task flow for new residents
| When | Task | Where / who | Bring or prepare | Guide |
|---|---|---|---|---|
| Day 1 | Confirm your address, mailbox name, garbage station and nearest transport. | Apartment, landlord, school or employer. | Lease, building rules, phone with maps. | First-week checklist |
| Within 14 days | Moving-in notification / address registration. | Citizens Affairs Division at the ward office or branch office for your new address. | Residence Card or passport, moving-out certificate if moving from another municipality, proxy letter if needed. | Ward office guide |
| Same ward-office trip | National Health Insurance / pension check if not covered by employer insurance. | National Insurance and Pension Division at your local ward office or branch office. | Residence Card, address registration information, My Number if available, employer insurance status. | NHI guide |
| Week 1-2 | Bank, mobile, utilities and address updates. | Bank/mobile shop, utility companies, landlord. | Resident record if required, Residence Card, Japanese address, phone number, payment method. | Phone/bank/utilities |
| Ongoing | Garbage sorting, medical care, disaster prep. | City official pages, medical network, neighborhood rules. | Collection calendar, clinic search terms, emergency contacts. | Garbage / Clinics / Emergency |
Priority guides
First week in Hiroshima
Day-by-day setup list with what to do first, what can wait, and what depends on address registration.
Ward office address registration
Which ward office to use, Japanese keywords, required documents, My Number and what to update afterward.
National Health Insurance
Who should ask about NHI, where to enroll, what to bring and common premium/payment questions.
Renting an apartment
Initial fees, guarantor companies, contract keywords, documents and red flags before signing.
English / Chinese clinic search
How to use official medical networks, what to bring, Japanese department names and after-hours care.
Garbage sorting
Collection calendar, category keywords, neighborhood garbage station rules and common mistakes.
Phone, bank and utilities
What often requires a registered address, phone number or resident record; how to sequence setup.
Emergency and disaster readiness
110/119, evacuation information, weather warnings, shelter search and what to prepare at home.
Important: do not send sensitive documents casually
For housing, legal, visa, medical or financial questions, do not upload passports, residence cards, health records, bank details or contracts unless you know exactly who receives them and why. HiroshimaHub service requests should be used for triage, not for sending sensitive evidence.
Official checks
Use HiroshimaHub for plain-language planning, then confirm current rules, forms, offices and deadlines on official pages before submitting documents or making payments.
Last updated: June 14, 2026