Hiroshima ward office address registration guide
A practical guide to moving-in notification, resident registration, ward office location, Japanese keywords, required documents and what to update afterward.
Where do I go?
Use the Citizens Affairs Division at the ward office or branch office for your new Hiroshima address. Hiroshima City’s moving-in page says the place of application is the Citizens Affairs Division in the Ward Office or Branch Offices of your new address, excluding liaison offices.
Deadline
Hiroshima City lists the application period for moving-in notification as within 14 days from the move-in day. If you are unsure whether your move counts as move-in, ask the ward office before waiting.
What to bring
| Item | When needed | Japanese |
|---|---|---|
| Residence Card / Special Permanent Resident Certificate | Core ID for foreign residents. If your Residence Card has not been issued, bring passport. | 在留カード / 特別永住者証明書 |
| Moving-out Certificate | If you moved from another municipality in Japan. | 転出証明書 |
| My Number Card | If you already have one. | マイナンバーカード |
| Proxy letter | If someone else submits the application. | 委任状 |
| Personal identification | For the person submitting at the office. | 本人確認書類 |
Useful phrases
At the counter
- 転入届を出したいです。I want to submit a moving-in notification.
- 住民票が必要です。I need a resident record.
- 国民健康保険も手続きできますか。Can I also handle National Health Insurance?
- 日本語があまり話せません。I do not speak much Japanese.
After registration
- Ask when the My Number notification will arrive.
- Ask whether you should go to National Insurance and Pension Division next.
- Get a resident record if your bank/mobile provider requires it.
- Update bank, mobile, school/employer and utilities with the registered address.
FAQ
Do I need an appointment?
Many ward-office procedures are handled at counters, but crowding and My Number procedures can vary. Check the official ward office page and current counter information before going.
What if I cannot speak Japanese?
Prepare the Japanese phrases above, bring printed documents, use simple written notes and check Hiroshima City consultation services for international residents.
Do I handle health insurance at the same time?
Often you should ask during the same ward-office visit. The responsible counter is usually National Insurance and Pension Division or branch office.
When does My Number arrive?
Hiroshima City’s guide says people with a resident record have a 12-digit My Number and will be sent an Individual Number Notification after registering as a resident. Ask the ward office about timing for your address.
Official checks
Use HiroshimaHub for plain-language planning, then confirm current rules, forms, offices and deadlines on official pages before submitting documents or making payments.
Last updated: June 14, 2026