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Emergency Numbers and Disaster Preparedness

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Formal guide · updated June 11, 2026

Emergency Numbers and Disaster Preparedness

A formal emergency guide for Hiroshima visitors and residents: when to call 119 or 110, what to say, how to prepare for disasters, and where to find official support.

Quick note: This guide is practical orientation, not legal, medical, or immigration advice. For deadlines, eligibility, documents, fees, office hours, and emergencies, use the official source links below.

Know the two numbers

In Japan, 119 is for fire and medical emergencies. 110 is for traffic accidents and crime. Use emergency numbers only for urgent situations. For paperwork, landlord disputes, labor concerns, visa questions, family issues, or consumer problems, use consultation services or HIC.

Calling 119

Call 119 for fire or urgent medical emergencies. Be ready to say whether you need fire services or an ambulance, your address or nearest landmark, what happened, your name, phone number, and the condition of the person who needs help. If you do not know your exact address, use a nearby store, station, building name, or ask someone local to help.

Calling 110

Call 110 for crime, traffic accidents, immediate danger, theft in progress, assault, or police emergencies. For lost property, non-urgent reports, or advice, a police box or local police station may be more appropriate.

Disaster preparedness in Hiroshima

Hiroshima can face heavy rain, flooding, landslides, typhoons, earthquakes, and heat risks. Save official emergency information, check your local evacuation site, and understand whether your home area has flood or landslide risk. Keep a small go-bag with medicine, water, phone battery, ID, cash, and copies of key documents.

Household emergency checklist

Prepare this before you need it:

  • Residence card, passport copy, insurance information, and emergency contacts.
  • Japanese home address and nearest landmark written on paper.
  • Medication, allergy, and chronic condition notes.
  • Portable battery, flashlight, water, snacks, mask, towel, and basic first-aid items.
  • A plan for pets, children, elderly family members, or disabled household members.
  • Official emergency and weather links saved in your phone.

After an emergency

Follow official instructions, keep records, contact your school/employer/landlord, and use consultation services for recovery support. If language is difficult, HIC or local foreign-resident support may help you understand next steps after the immediate danger is over.

Related HiroshimaHub pages

Official sources

Official sources used

Last checked: June 11, 2026. Always confirm office hours, eligibility, fees, and required documents on the official page before visiting.

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